Surat Takes the Lead: India's First AI-Powered "Cyber Mitra" Fights Cybercrime

WhatsApp Chatbot Offers 24/7 Support, Guidance, and Reporting for Citizens

Surat Takes the Lead: India's First AI-Powered

Surat : In a first-of-its-kind initiative, Surat City Police has launched "Surat Cyber Mitra," India's first artificial intelligence (AI)-powered chatbot dedicated to combatting cybercrime and protecting citizens.

This innovative tool aims to empower citizens with readily available information, real-time guidance, and a streamlined reporting system for cyber threats.

Key Features:

  • 24/7 Accessibility: Available on WhatsApp with the number 93285-23417, "Cyber Mitra" offers round-the-clock support in Gujarati, Hindi, and English.
  • Information Hub: Users can access comprehensive information on cybersecurity best practices, preventing online fraud, and protecting personal data.
  • Actionable Guidance: In case of cyber fraud, "Cyber Mitra" assists with immediate steps, including complaint registration and legal insights.
  • Reporting Platform: Users can report suspicious activity like spam calls, emails, and links directly through the chatbot.
  • Multi-lingual Support: Catering to a wider audience, "Cyber Mitra" provides information and assistance in three languages.

Combatting Cyber Threats:

The increasing prevalence of cybercrime necessitates proactive measures. "Cyber Mitra" serves as a valuable tool for:

  • Raising awareness: Educating citizens about common cyber threats and preventative measures.
  • Empowering individuals: Equipping citizens with knowledge and resources to safeguard their online presence.
  • Streamlining reporting: Simplifying the complaint process for swift action against cybercriminals.

Significance of the Initiative:

Surat City Police's "Cyber Mitra" sets a groundbreaking precedent in India's fight against cybercrime. By harnessing AI technology, this initiative can:

  • Enhance citizen safety: Empowering citizens to protect themselves from online threats.
  • Reduce cybercrime: Facilitating timely reporting and prompt action by authorities.
  • Promote digital inclusion: Ensuring everyone has access to essential information and support in navigating the digital world.

With "Cyber Mitra," Surat takes a significant step towards a safer and more secure digital space for its citizens. This innovative approach can serve as a valuable model for other cities and states struggling to address the growing challenges of cybercrime.