New Delhi, February 13 – President Droupadi Murmu emphasized the need for government departments to leverage emerging technologies to modernize their systems and meet the growing public expectations for efficient service delivery.
Addressing a group of probationary officers from various government services, including the Indian Civil Accounts Service, Indian Postal and Telecommunications (Finance and Accounts) Service, Indian Railway Management Service (Accounts), and Indian Postal Service, the President underscored the importance of staying updated with advanced technologies and citizen-centric governance practices.
Murmu noted that public expectations for faster, more transparent, and accountable service delivery are increasing. To meet these demands, government departments must modernize and digitize their systems using emerging technologies such as machine learning, data analytics, blockchain, and artificial intelligence (AI).
She highlighted that a robust public financial management system forms the backbone of good governance and called on officers to implement measures that streamline accounting and payment systems.
The President also stressed that their roles extend beyond financial resource optimization, requiring them to analyze policy impacts and suggest improvements in financial and governance systems.
Speaking specifically to Indian Postal Service probationary officers, Murmu lauded India Post Payments Bank's efforts in financial inclusion, particularly for rural and underprivileged populations. She urged them to make postal services more customer-centric, innovative, digital, inclusive, and sustainable, ensuring that India's vast postal network continues to serve as a unifying force.
Murmu reminded the officers that their contributions to better connectivity and financial inclusion would empower citizens, especially the disadvantaged. She expressed hope that they would excel in their careers while making meaningful contributions to effective governance and public service delivery.
